Claret Capital Partners has backed Dublin-based EdgeTier through CEGCF IV, known as Fund IV.
The size of the facility was not disclosed.
EdgeTier develops conversation-analysis software for contact centres. Founded in 2017 by Shane Lynn, Bart Lehane and Ciarán Tobin, the company has more than 70 staff and more than 50 customers across Europe and the US.
Lynn, EdgeTier's Chief Executive, said the capital would go towards investing in the company's agentic AI platform and expanding with leading customer support teams.
Emma Jones, Senior Investment Analyst at Claret, said the firm would support EdgeTier through its next stage of growth.
EdgeTier's investor group already includes Smedvig Capital, ACT Venture Capital and Episode 1. The company raised a €6 million Series A led by Smedvig in June 2023, with Episode 1 and ACT participating. At the time, EdgeTier said it would grow its team by 50 across its Irish and Spanish bases, from 22 people.
The company previously raised a €1.5 million seed round in July 2019, led by Episode 1, ACT and Enterprise Ireland.
Claret announced a second close of more than €350 million for Fund IV in September 2025, taking assets under management above $1 billion. The vehicle also had more than €115 million of discretionary co-investment capital, with a final close expected in 2026.
Limited partners at the second close included the European Investment Fund through InvestEU, the British Business Bank, the Ireland Strategic Investment Fund, KfW Capital, Banca March and Wachstumsfonds Deutschland.
London-based Claret has provided growth debt to European companies since 2013. In July 2026, the firm said its funds had deployed more than €1.5 billion across more than 200 technology, life sciences and impact companies. Fund IV remains in deployment and added 12 companies between March 2025 and its September 2025 second close.